IS

Richard J. Boland, Jr.

Topic Weight Topic Terms
0.347 e-government collective sociomaterial material institutions actors practice particular organizational routines practices relations mindfulness different analysis
0.210 multiple elements process environments complex integrated interdependencies design different developing integration order approach dialogue framework
0.101 memory support organizations information organizational requirements different complex require development provides resources organization paper transactive

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Carlo, Jessica Luo 1 Lyytinen, Kalle 1
collective mindfulness 1 Collective minding 1 Complex sociotechnical systems 1 dialectics 1
High-reliability organizations (HROs) 1 IT affordances 1 IT capabilities 1 technology-in-practice 1

Articles (1)

DIALECTICS OF COLLECTIVE MINDING: CONTRADICTORY APPROPRIATIONS OF INFORMATION TECHNOLOGY IN A HIGH-RISK PROJECT. (MIS Quarterly, 2012)
Authors: Abstract:
    In unpredictable and unforgiving environments, organizations need to act with care and reliability, often referred to as collective mindfulness. We present a theory-generating, interpretative field study of a highly complex and successful building project by architect Frank O. Gehry. We argue that what has been labeled collective mindfulness is only possible through a dialectic process of collective minding, in which organizational actors simultaneously exhibit elements of being mindful and mindless. Our analysis reveals that collective minding emerges from struggling with contradictions in the five elements of mindfulness. We argue that when actors struggle with these dialectic tensions, the same information technology capabilities are enacted as multiple, contradictory technologies-in-practice. Implications for the further study of collective minding and the appropriation of IT capabilities are discussed.